Frequently Asked Questions

An information app is an app that either provides or exchanges information. The information being shared can be varied and can include information such as instructions, guidelines and checklists, and any information being shared between healthcare professionals and their patients. Such apps may convey important information about topics such as:

• What happens during a pregnancy?
• How to change a syringe driver.
• How to transfer a person from one chair to another.

In a nutshell, information apps inform, guide, instruct, and communicate.

The topics are infinite.  If you have a brochure, a booklet that you give your patient, this can be converted into an app.  It is as simple as that.

When an app is created by Make it APPen, two different apps are created; one for the Android smartphone (such as Samsung) and one for the iPhone.

You DO NOT have to pay for these two different types of phones, they are included in the price.

The apps are not made for iPad or Android tablets. Although they will still work on these devices, the layout though, may leave a bit to be desired.

Currently Windows apps are not created, but they will be incorporated in the future.

Content Updatable means that the content within the app can be updated by you or someone else you have given permission to.

You will be provided with an identical app, but with the ability to edit the content.  Any content edited will be updated on the user's app the next time they connect to the internet.

The content of the app is stored both on the user's phone (so it can be available offline) and in the cloud.

This is how it works.

You make a change in the app via your editable app.  This is stored locally in your app but is also updated on the cloud, so they are now exact replicas of each other.

When the user of your app opens the app, it checks to see if it has an internet connection. If yes, it will then check for any updated (changed) information in the cloud and downloads this information. Now the user's app has the exact same content as in the cloud.

This all happens behinds the scenes.

There is a cost of this option. I do not charge for the updatable app, but  there is a cost to store the information in the cloud and to upload and download the data. It depends on how many apps you have and how frequently you update the content. The minimum starting price is $20 per month or $200 per year.

Information Apps

As these apps are based on templates, the turn around time is much quicker than a custom built app.

Make it APPen is committed to having the app ready for the App Store in 10 working days (2 weeks).  From when Make it APPen receives the completed content in the correct format (Word document or Excel).

We may have questions or clarifications.  As we cannot control how long it takes you to get back to us, if there is a delay of more than 1 working day for your response, then the timeline is moved by the number of days taken for you to respond.

Make it APPen can also not control how long it takes for the app store to approve your apps.

Custom Apps

The time taken to complete custom apps depends on the complexity of the app and the amount of work done by you prior to commencing the app, i.e. if a wireframe or prototype has already been developed, then the turn around time is much shorter.  A general guideline is 3 - 6 months.